FREQUENTLY ASKED QUESTIONS
We cross-check orders to ensure you get the exact and properly functioning product. Every single tool is tested and perfectly packaged for dispatch. We only deliver what we display for sale.
Sales receipts are printed and accompanied with requested product. You should receive both virtual and physical receipts for your order.
We have 72 hour return policy which clearly validates return of goods proven faulty or wrong depending on requested order. If a product doesn't match specified ordered product or simply refuses to work as required, you have 72 hours to initiate return through necessary procedures.
Every single product indicated "out of stock" in the website are expected to be restocked within a few months. Sign up to our newsletter to receive first hand information about latest products and restocking.
Orders received are dispatched the same day to provided locations. We offer door to door delivery for orders around Nairobi area, some parts of Kiambu, Machakos and Kajiado Counties. Kindly note that placing orders indicates your willingness and readiness to receive your order within 24 hours. For inquiries kindly contact us on +254707 097154